Privacy Policy

At Ekantam Resort, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you stay with us, use our website, or interact with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, phone number, email, nationality, government ID/passport details, date of birth.
• Booking Information: Reservation details, stay preferences, payment details.
• Website & Digital Data: IP address, browser type, cookies, and usage statistics.
• Special Requests: Dietary needs, accessibility requirements, or celebration details provided by you.

2. How We Use Your Information

We use your information to:

• Confirm and manage your reservations.
• Provide personalized service during your stay.
• Process payments and issue invoices.
• Send booking confirmations, pre-arrival updates, or promotional offers (with your consent).
• Comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell your personal information. We may share it only:

• With service providers (e.g., payment processors, IT support) to fulfill your booking.
• With government authorities as required by law (e.g., police registration for foreign guests).
• With trusted marketing partners, only if you have opted in to receive promotional messages.

4. Data Security

We use encryption, firewalls, and secure servers to protect your data. Only authorized staff have access to your personal information.

5. Cookies & Website Tracking

Our website uses cookies to improve your browsing experience and analyze website traffic. You can manage or disable cookies through your browser settings.

6. Data Retention

We keep your personal information only as long as necessary for the purposes stated above, or as required by law.

7. Your Rights

You may:

• Request a copy of your personal data.
• Ask us to update or correct inaccurate information.
• Withdraw consent for marketing communications at any time.

8. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:
📞 +91-9968898811

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.